A form of exporting to less-developed countries is called Answer licensing. franchising. greenfield

A form of exporting to less-developed countries is calledAnswer
licensing.
franchising.
greenfield venture.
joint venture.
countertrade.
Question 2
According to Spotlight on Skills in Chapter 3, one of the mostuniversal gestures is:Answer
Armup, shaking back and forth (waving)
Scratchingyour chin (thinking)
Asmile (happiness or politeness)
Closingyour eyes (boredom)
Apat on the back (congratulations)
Question 3
For the past several years, foreign companies have invested morein business in ________ than in any other place in the world.Answer
Brazil
India
China
UnitedStates
Russia
Question 4
Which of these reflects a cultural preference for cooperation, groupdecision making, and quality of life?Answer
Individualism
Collectivism
Masculinity
Femininity
Powerdistance
Question 5
All of the following are considered emerging economies EXCEPT:Answer
Brazil
Russia
India
China
Canada
Question 6
Exporting, licensing, and direct investing are called __________strategies because they represent alternative ways to sell products andservices in foreign markets.Answer
globalized
expansion
retrenchment
marketentry
concentratedbusiness
Question 7
Which of the following refers to the frustration and anxietythat result from constantly being subjected to strange and unfamiliar cuesabout what to do and how to do it?Answer
Societalchaos
Civilizationdistress
Cultureconfusion
Societaldisorder
Cultureshock
Question 8
Countries whose social values reflect low power distanceAnswer
arehighly democratic.
acceptinequality in power among institutions, organizations, and people.
expectequality in power.
avoiduncertainty.
noneof these.
Question 9
In 2010, which of the following countries formed a free tradearea with the ten countries that make up the Association of Southeast AsianNations (ASEAN)?Answer
Laos
UnitedStates
Mexico
China
Japan
Question 10
The European Union has expanded to a ____-nation alliance.Answer
14
12
27
16
21
Question 11
Kim, a Japanese expatriate working in Denmark, tends to usecommunication primarily to build personal social relationships. She feelsthat relationships and trust are more important than business. Kim issurprised that her business associates in Denmark do not share the sameviews. Based on this information, Kim most likely grew up in what type ofculture?Answer
Human-oriented
Passive
Assertive
Low-context
High-context
Question 12
Which of the following is an entry strategy in which theorganization maintains its production facilities within its home country andtransfers its products for sale in foreign markets?Answer
Franchising
Licensing
Exporting
Greenfieldventure
Jointventure
Question 13
The president of Pepsi Company is the keynote speaker at aretirement dinner for a long time bottler. This is an example of which of thefollowing roles?Answer
Liaisonrole
Figureheadrole
Negotiatorrole
Leaderrole
Monitorrole
Question 14
Max Weber felt selection of employees should be based on:Answer
education
competence
connections
politicalskills
efficientsystems
Question 15
What is the role of the negotiator?Answer
Thenegotiator role involves formal negotiations and bargaining to attainoutcomes for the manager’s unit of responsibility.
Thenegotiator role involves seeking current information from many sources.
Thenegotiator role involves the initiation of change.
Thenegotiator role involves resolving conflicts among subordinates or betweenthe manager’s department and other departments.
Thenegotiator role pertains to the development of information sources bothinside and outside the organization.
Question 16
Being a successful manager means thinking in terms of all of thefollowing, except:Answer
buildingteams.
generatingthe most profit.
becominga motivator.
becomingan organizer.
establishingnetworks.
Question 17
The bureaucratic organizations approach is a subfield within the____.Answer
classicalperspective
systemstheory
scientificmanagement
learningorganization
managementscience view
Question 18
The ____ role involves resolving conflicts among subordinatesbetween the managers department and other departments.Answer
resourceallocator
entrepreneur
negotiator
liaison
disturbancehandler
Question 19
In ____ every situation is viewed as unique.Answer
auniversalist view
aTQM view
acase view
ascientific management view
Noneof these.
Question 20
Which of the following uses the latest information technologyto keep in close touch with customers and to collect and manage large amountsof customer data?Answer
Supplychain management
Learingorganizations
Scientificmanagement
Customerrelationship management
Thehumanistic approach
Question 21
Conceptual, human,and technical skills are important to which managerial level?Answer
Topmanagers
Middlemanagers
First-linemanagers
Nonmanagers
Allof these
Question 22
An innovation mindset that strives to meet customersâ€™ immediateneeds quickly and inexpensively is referred to as:Answer
Kaizen
Just-in-timecontrol
Totalquality management
Jugaad
XYTheory
Question 23
A social entity that is goal directed and deliberatelystructured is referred to as a(n)Answer
organization.
management.
employee.
student.
task.
Question 24
Which of these forces comprises unwritten, common rules andperceptions about relationships?Answer
Economic
Political
Social
Legal
Personal
uestion 25
Which of the following dimensions of the general environmentincludes all elements that occur naturally on earth?Answer
Socioculturaldimension
Technologicaldimension
Economicdimension
Naturaldimension
Environmentaldimension
Question 26
When Miami Herald launches a Spanish-language newspaper, ElNuevo Herald, with articles emphasizing Hispanic, Cuban, and Latin Americannews and sports, it is responding to changes in ____ environment.Answer
sociocultural
technological
economic
competitors
suppliers
Question 27
The general environment dimension that includes consumer purchasingpower, the unemployment rate, and interest rates is called theAnswer
legal-politicaldimension.
socioculturaldimension.
technologicaldimension.
economicdimension.
taskdimension.
Question 28
The level of corporate culture which cannot be seen but can bediscerned from how people explain and justify what they do isAnswer
Invisibleartifacts
Expressedvalues and beliefs
Slogansand ceremonies
Dressand office layout
Noneof these
Question 29
The internal environment within which managers work includes allof the following EXCEPTAnswer
corporateculture
productiontechnology
organizationstructure
physicalfacilities
labormarket
Question 30
Which of the following is NOT a part of adapting theorganization to changes in the environment for coping with high environmentaluncertainty?Answer
Boundary-spanningroles
Advertising/publicrelations
Mergers/jointventures
Interorganizationalpartnerships
Allof these are a part of organizational response in adapting the organizationto changes in the environment.
Question 31
____ includes all elements existing outside the boundary of theorganization that have the potential to affect the organization.Answer
Organizationalenvironment
Internalenvironment
Taskenvironment
Generalenvironment
Technologicalenvironment
Question 32
____ system draws resources from the external environment andreleases goods and services back to it.Answer
Production
Closed
Open
Information
Management
Question 33
____ are associated with surface level of organizationalculture.Answer
Values
Norms
Mannersof dress
Beliefs
Allof these
Question 34
Terry manages a food distribution company that is highly focusedon creating a strong cohesive culture, but the company does not tieorganizational values directly to goals and desired business results. Terryâ€™scompany most likely falls in which quadrant of organizational performance andculture?Answer
QuadrantA
QuadrantB
QuadrantC
QuadrantD
QuadrantE
Question 35
Which of the following cultures is suited to organizations thatare concerned with servicing specific customers in the external environment butwithout the intense need for flexibility and rapid change?Answer
Adaptabilityculture
Clanculture
Achievementculture
Consistencyculture
Noneof these
Question 36
McDonald’s “We Love to See You Smile” represents aAnswer
ceremony.
symbol.
ritual.
slogan.
politicalactivity.
Question 37
Which of the following is an individual who must make an ethicalchoice in an organization?Answer
Thesymbolic leader
Anobstructive manager
Thedefensive individual
Themoral agent
Anauthoritarian manager
Question 38
____ is NOT included in the model of personal moral developmentdescribed in your text.Answer
Preconventionallevel
Conventionallevel
Principledlevel
Postconventionallevel
Allof these are included in the model
Question 39
When an official is given the responsibility of overseeing allaspects of ethics and legal compliance. S/he is referred to asAnswer
awhistle-blower.
achief ethics officer.
vice-presidentof human resource management.
ayes-man.
apolitical play.
Question 40
The ____ ethic was the basis for the state of Oregon’s decisionto extend Medicaid to 400,000 previously ineligible recipients by refusing topay for high-cost, high-risk procedures.Answer
justice
moral-rights
obstructive
individualism
utilitarian
Question 41
Spotlight on Ethics in Chapter 4 suggests all of the followingwhen challenging the boss on ethical issues EXCEPT:Answer
doyour research
beginthe meeting by taking the floor
payattention to your word choice and demeanor
takecare how you suggest your alternative solution
bepatient
Question 42
The assumption that “If it’s not illegal, it must beethical,” ignores which of the following?Answer
Domainof codified law
Domainof ethics
Domainof free choice
Discretionaryresponsibility
Domainof symbolism
Question 43
An example of an ethical structure isAnswer
chiefethics officer.
aformal statement of company values.
anequal opportunity policy.
whistle-blowing.
corporatespeech.
Question 44
Examples of unethical behavior toward ________ include a hostilework environment and violations of health and safety rules.Answer
customers
financiers
society
suppliers
employees
Question 45
____ means that managers are honest and trustworthy, fair intheir dealings with employees and customers, and behave ethically in both theirpersonal and professional lives.Answer
Ethicalleadership
Followership
Corporateespionage
Command-and-controlapproach
Concernfor production leadership
uestion 46
The ____ refers to the ethical concept that moral decisions arethose that best maintain the rights of those people affected by them.Answer
individualismapproach
justiceapproach
utilitarianapproach
moral-rightsapproach
discretionaryresponsibility approach
Question 47
The concept that the party responsible should compensateindividuals for the cost of their injuries is referred to asAnswer
distributivejustice.
injuryjustice.
proceduraljustice.
organizationaljustice.
compensatoryjustice.
Question 48
All of the following are examples of special interest groupsEXCEPTAnswer
professionalassociations.
tradeassociations.
politicalaction committees.
courts.
consumerists.
uestion 49
Which of the following stages is the stage of personal moraldevelopment in which an individual develops an internal set of standards andvalues?Answer
Preconventional
Conventional
Principled
Discretionary
Social
Question 50
____ is not part of the structures and systems pillar of anethical organization.Answer
Corporateculture
Codeof ethics
Ethicscommittee
Whistle-blowingmechanisms
Rewardingethical behavior
2 points